Frequently asked questions
How long does it take to receive an order?
Every piece is made after you order: 2-4 working days of production, then about 10-20 working days of shipping. We email you at every step.
Why do you make to order?
Because we don't want to make clothes nobody asked for. Making to order means no stock, nothing unsold, and a piece that exists because you chose it.
How much does shipping cost?
It's included in the price, in Italy and in the European Union.
How do I choose my size?
Every product page has the size guide for that piece, with measurements in centimetres. If you're between two sizes, write to us before ordering and we'll help you choose.
Can I exchange a size or return an item?
Yes, within 14 days of delivery. You'll find everything on the Shipping and returns page.
How do I wash the pieces?
Inside out, at 30 degrees, no bleach. No tumble dryer. Iron inside out, never directly on the print.
Where are the pieces made?
The pieces are made to order by selected partner workshops, which we work with to guarantee the quality of the print and the fabrics.
Can I change or cancel an order?
Write to us straight away at info@caosinside.com. If production hasn't started yet, we'll change or cancel it, no problem.
Do you ship outside the European Union?
Yes. Outside the European Union shipping has a cost you'll see in the cart, and any import duties and taxes are paid by the recipient.