Shipping and returns

Every piece is made after you order it. We don't keep stock: it's a choice, not a limit. Production takes 2-4 working days.

Shipping is included in the price, in Italy and across the European Union.

Estimated delivery after production: about 10-20 working days. You get the tracking number by email as soon as the parcel ships.

For orders outside the European Union, any import duties and taxes are paid by the recipient.

If the size isn't right, write to us within 14 days of delivery at info@caosinside.com with your order number and the size you want. The exchange is free once per order: we make and ship the new piece at no cost; sending back the item to exchange is at your expense.

You can return a piece within 14 days of delivery if it hasn't been worn, washed or damaged and still has its tags. Write to us at info@caosinside.com with your order number and we'll tell you where to send it. Return shipping is at your expense.

Once we receive the item, you choose the refund:

• a full refund to the payment method you used, within 14 days;
• or store credit worth 10% more.

If you receive a piece with a print defect or different from what you ordered, send us a photo within 14 days at info@caosinside.com. We'll replace it at no cost.